Items where Author is "Dwi Nala Ratih, "
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Thesis
Dwi Nala Ratih, (2024) Pengaruh Penerapan Standar Operasional Prosedur (SOP) Dan Kualitas Pelayanan Frontliner Terhadap Tingkat Kepuasan Nasabah (Studi Kasus:BSI KCP Cirebon Arjawinangun. Bachelor thesis, S1 Perbankan Syariah IAIN Syekh Nurjati.